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To find a specific fault code, try our Fault Code Search. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Duplex Automatic Document Feeder (DADF) Paper Jam Message
Duplex Automatic Document Feeder (DADF) Paper Jam Message . Inspect the Duplex Automatic Document Feeder (DADF) Feed Roller and Separator Pad . A worn, damaged, or dirty DADF feed roller or separator pad can cause DADF paper feed problems. more...
- How To Scan Originals Directly to Your Computer on a Network
Press the [Down] arrow button on the Control Panel to select your user name, and then press the [OK] button. Select the alphabetic subgroup that contains your user name, press the [OK] button, select your user name, and then press [OK]. View or retrieve the scanned images from your computer using the Xerox Scan Utility. more...
- Document Feeder Disconnected / Duplex Automatic Document Feeder (DADF) Missing Message
Document Feeder Disconnected / Duplex Automatic Document Feeder (DADF) Missing Message . Power OFF, Reseat the Document Feeder Cable Connection, Then Power ON . more...
- The Copier / Printer Hangs (Locks Up) During Initialization, Boot Up, or Power ON
The Copier / Printer Hangs (Locks Up) During Initialization, Boot Up, or Power ON . Power OFF the Copier / Printer, Wait 30 Seconds, Then Power ON . Access the power switch by opening the Interface Cover on the right side of the machine. more...
- Blurry Prints
NOTE: For testing purposes, do not plug the machine into a surge protector, power strip, or uninterruptable power supply (UPS). If the machine started power cycling (powering OFF and then ON) after a power surge from an electrical storm or a power outage, perform the following:. Grasp the the Maintenance Kit (labeled A) and pull the kit completely out of the machine. more...
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